The Driver and Receiver Page

The no-login page drivers and receiving crews use to work a delivery from a phone.

Last updated 7 days ago

Every delivery has a page anyone can open on a phone with no login and no account. Scan a QR code or tap a link and the whole trip is there. This is how drivers and receiving crews work a delivery without being users in Building Swell.


Sharing the link

Three ways to get it into someone's hands.

MethodWhereBest for
QR / public linkMore menu on the deliveryShowing a driver on the spot, or copying the link into a text
Print delivery sheetDelivery actionsA paper sheet that rides with the load. The QR is printed on it
Copy confirmation linkAppears while in transitSending the sign-off step straight to whoever's receiving

[SCREENSHOT: QR / public link modal]

The printed sheet is usually the easiest. It goes with the load, and anyone who ends up handling the trip can scan it.


What the driver sees

The page shows the delivery, its stops in order, and what's on the truck. Each stop lists the cargo loading or unloading there, and a Navigate button opens directions.

[SCREENSHOT: Driver page on a phone]


Working a stop

Each stop follows the same shape.

  1. Arrive. The button reads Start loading or Start unloading depending on the stop, and stamps the arrival time.
  2. Tick the cargo. Packs and materials get marked Loaded or Delivered. There's a mark all option per section.
  3. Depart. Stamps the departure time and moves the trip on.

The gap between arrive and depart is time on site, not unload time. It includes waiting at the gate.


Logging an issue

If a stop doesn't go to plan, record it. Pick a reason and who carries the cost.

ReasonReason
Site closedRefused
No accessDamaged cargo
Not readyWeather
MechanicalOther

Responsibility is Carrier, Shipper or Receiver. A free text note rides alongside.


Fixing a mistake

Every mark can be undone from the same screen. Undo arrive, Undo depart, Clear issue, and individual cargo ticks all reverse. A mis-tap in a cab doesn't need a call back to the office.


The confirmation form

If the delivery has a confirmation form, the driver or receiver fills it in at the drop. It captures a signature, a photo and the location where it was submitted.

Wrong location scans still go through. They're recorded rather than blocked, so a bad GPS read never strands a driver.

Location history shows on the Timeline tab in the app. That tab only appears for people with permission to view location data.


Tips

Decide who signs off before you roll it out. See Completing, Cancelling and Archiving a Delivery for the trade off.

The link works on any phone. No app to install, and no account for the driver.


Have additional questions? Contact Us