Managing Routes

Edit, duplicate, and archive routes, and understand Process versus Department routes.

Last updated 9 days ago

Introduction

Once a route is built, managing it means editing it, copying it where it's needed, and retiring it when it's done. This guide covers the route list, the two kinds of route, the whiteboard editor, and the times shown on the header.

Process Routes and Department Routes

The route list opens with a Types dropdown holding two options.

  1. Process Routes. The overview of your full process, start to finish. It follows the work from one department to the next, so you can see the whole path a job takes.

  2. Department Routes. The route a specific team or department runs. It's their piece of the work. Choosing this shows a Department picker so you can pick whose routes you're looking at.

A Process Route can include a Department Route as one of its steps. That is how the full process strings together the work each department runs.

The difference matters for times. A Department Route runs on that department's shift, so its Duration follows that shift. See Cycle Time, Duration, and Float.

[SCREENSHOT PLACEHOLDER: the route list with the Types dropdown open showing Process Routes and Department Routes]

Building the Route

Opening a route gives you two tabs. Whiteboard is where you build the sequence, and Documents holds anything attached to the route.

On the whiteboard each stage is a card, and the lines between them show the order the work moves in. Cards carry a phase label, the stage name, and its times.

  1. Drag stages around to lay the route out however it reads best for your team.

  2. Connect one stage to the next to set the order the work runs in. Drag from the handle on one stage to the handle on the stage that follows it.

  3. Each connection has a Type, which defaults to Finish to Start, and an Offset if the next stage should wait. The connection is labelled on the whiteboard, so you can read the sequence without opening anything.

  4. Changed your mind partway through a connection? Cancel it and nothing is saved.

  5. Use the pencil on a connection to change it, or the × to remove it. Stages are removed the same way.

  6. Use full screen to give a big route the whole window, and exit full screen to come back.

Connected stages space themselves out so the labels stay readable. You don't have to lay a route out by hand to keep it clear.

[SCREENSHOT PLACEHOLDER: the route whiteboard with stages connected in sequence]

Route Times

Above the whiteboard you get Total cycle time and Total duration for the whole route.

Each stage card carries its own numbers: the cycle time and duration together, plus a Float chip. Cards containing a wait step are marked. See Cycle Time, Duration, and Float.

Editing a Route

Use Edit on the route header to change the route's name and description.

[SCREENSHOT PLACEHOLDER: the Edit panel on the route header showing name and description]

Duplicating a Route

Use Duplicate to copy a route. Rename the copy, and point it at a different department if that's what you need. Copying to another department is the fast way to start from a process you already trust.

Check the stages still make sense for where you've copied it. A duplicate carries the original's structure, and that structure was built for the original's context.

[SCREENSHOT PLACEHOLDER: the Duplicate dialog showing the rename field and department selector]

Archiving a Route

[SCREENSHOT PLACEHOLDER: the route header showing the Duplicate button and the three-dot menu]

Use Archive on the route header and confirm. The route leaves the active list and stays on the work that already used it. See the Archiving and Restoring Data guides.

Tips and Tricks

  1. Name routes to a convention. These names surface across planning and the shop floor.

  2. Duplicate rather than rebuild. Then prune what doesn't apply.

  3. Check Duration after copying to a new department. Same route, different shift, different calendar time.

  4. Set People to 0 on cure steps. It's how Building Swell knows not to scale them to a shift.

FAQ

How do I try a change without affecting the team?

Duplicate the route, change the copy, and switch over when you're ready.

What's the difference between a Process Route and a Department Route?

A Process Route describes the process. A Department Route is that process as a given department runs it, with that department's shift driving Duration.

Can one process run in several departments?

Yes. That's what the split is for.

Why do the same stages show different Durations in two departments?

Different shifts. The work content is identical, the calendar time isn't.

Conclusion

Pick the right type, lay the sequence out on the whiteboard, and watch the header totals when you move a route between departments.

Need help? Hit the chat button or click "Ask" in the app. You can also reach us at support@buildingswell.com.